Production & Quality Control Manager at a 24/7 Online Food Delivery Services Company

Job Description

  • We are looking for a passionate & resourceful Production & Quality Control Manager with a fast-paced, quick-service background to manage our busy facility day-to-day.

About this Role
This role requires:

  • Alertness & Resourcefulness
  • Attention to detail
  • Excellent communication skills (written & oral)
  • You will be working alongside a very creative & diverse team.

Responsibilities (including & not limited to)

  • Ensuring the correct items ordered leaves the kitchen.
  • Ensuring portioningand packaging is kept at a standard.
  • Ensuring meals are produced as quickly as possible by the kitchen.
  • Ensuring consistency is maintained for recipes to keep taste constant at scale.
  • Ensuring communication between customers & kitchen is seamless & requests are made appropriately.
  • Researching & implementing ways to make production more efficient & seamless while keeping quality high/ consistent.
  • To meet and exceed targets & KPIs (we are a data-driven company)
  • Regular meetings with other senior management regarding production process improvements
  • Effectively reduce wastage from negligence& customer complaints on forgotten items.

Preferred Experience & Requirements

  • Three (3) years + of experience managing quality assurance for quick-service restaurants or commercial food production facilities is highly desirable.
  • Innovative out-of-the-box thinker
  • Tech-savvy (good with smartphone use & prompt responses)
  • Resourceful
  • Entrepreneurial mindset
  • People skills
  • Customer-orientated
  • Excellent communication – Fluent English (written & oral).

Working With Us:

  • You will be working with a very passionate team that will complement your skills (& yours, ours).
  • You will be expected to come up with creative & efficient ways to consistently keep quality high & negative feedback low, thus increasing customer retention/ patronage.
  • Opportunity to grow with the company!

Salary
N80,000 – N100,000 monthly (Negotiable)

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