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Job Title: Key Account Manager – North (Habaripay)
Location: Lagos, Nigeria
Job Type: Full time
Industry: Financial Services
Overall Responsibility
- HabariPay is are looking to hire a Key Accounts Manager to expand our customer base by identifying opportunities to penetrate the market and taking actions to achieve same thereby achieving sales quotas for our growth team.
- As a Key Accounts Manager, you will be entrusted with a portfolio of some of our fastest-growing customers from the large corporate to medium sector across industries.
- Your primary responsibility will be to scale and maintain the business of these companies, while helping them meet their most important business objectives by providing our product suite as a solution.
- You will identify these opportunities, close sales with them, own our most important customer relationships, and lead both day-to-day conversations to service and manage the accounts.
Job Responsibilities
- Represent the voice of the customer within the company
- Build long-term relationships with your contacts in the sector assigned and help them understand how to best leverage our powerful product suite to meet their business objectives
- Develop account plans for winning and expanding business within your portfolio of accounts
- Sell, upsell and cross-sell the company suite of products to your portfolio of accounts
- Analyse internal and external datasets to gain insights for various uses
- Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies
- Represent the company at industry events, fairs, webinars, and demos
- Forecast and meet/exceed monthly and quarterly sales projections assigned
- Serve on one or more Product teams, using your insights from the field to inform product prioritization and product development
- Understand and internalise the company’s product better than anyone else at the company.
Requirements and Qualification
- Bachelor’s Degree or equivalent in Business, Marketing / Sales, or a related technical field from an accredited university
- 3-5 years in a customer-facing role with sales, business development, or relationship management experience.
- You should be residing in the northern region of Nigeria
- Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customers’ businesses
- Have an aptitude for identifying upsell opportunities, and closing them
- You are a strong communicator: you can write and speak clearly and compellingly, and understand how to explain complex issues to different audiences
- Have experience in a client-facing role, preferably at a technology company, with a track record of top performance
- You are able to analyze large amounts of data, identify useful patterns, and make recommendations based on your observations.
