WhiteSpace Services Limited Job Recruitment

Job Title: Senior Travel Consultant

Location: Lagos
Employment Type: Full-time, In-office

Position Overview

  • Our client organization is looking to hire a Senior Travel Consultant, who is passionate about travel and possesses exceptional sales and consultant skills.
  • As a Senior Travel Consultant, you will be a key player in promoting and selling our diverse range of travel packages and services to potential customers.
  • You will leverage your extensive knowledge of travel destinations, outstanding communication skills, and persuasive techniques to drive sales and exceed revenue targets.
  • Your ability to build strong relationships with clients and provide exceptional customer service will be essential in ensuring our customers have memorable travel experiences.

Job Responsibilities

  • Develop and execute strategies to generate leads and convert them into loyal customers.
  • Build and maintain strong relationships with existing clients, understanding their travel preferences, and proactively suggesting suitable travel options.
  • Cultivate new business opportunities through networking, referrals, and proactive outreach.
  • Stay updated on industry trends, travel regulations, country visitor and competitive offerings to provide insightful recommendations to clients.
  • Prepare and present reports, highlighting achievements, challenges, and areas for improvement.
  • Meet and exceed individual and team sales targets on a consistent basis.
  • Showcase our travel products and services, emphasizing unique selling points to potential customers.
  • Handle inquiries and provide excellent customer service, addressing any concerns promptly and professionally.
  • Collaborate with the travel operations team to ensure smooth trip arrangements and flawless execution of travel plans.
  • Advise clients regarding passports, visa’s, health requirements, foreign exchange, travel insurance etc for travel purposes.
  • Monitor airline flights while clients are en route to stay apprised of delays and any other problems.
  • Train and mentor junior travel consultants on all aspects of creating travel arrangements and satisfying clients.
  • Design complete travel itineraries for clients that include entertainment, restaurant, and attraction suggestions.

Requirements

  • Bachelor’s Degree in Travel and Tourism, Business, or a related field is preferred.
  • Proven track record as a successful Travel Consultant with a minimum of [5-6] years of experience in a similar role.
  • Must be IATA certified.
  • In-depth knowledge of the travel industry, including popular destinations, travel products, and emerging trends.
  • Proven experience as a successful Travel Sales consultant or in a similar sales role within the travel industry.
  • Ability to Understand clients’ travel preferences, needs, and budgets to curate personalized travel packages that exceed their expectations.
  • Strong sales acumen and a track record of achieving and exceeding sales targets.
  • In-depth knowledge of travel destinations, travel products, and industry trends.
  • Excellent communication and interpersonal skills to engage with clients and provide exceptional customer service.
  • Ability to work independently, manage time efficiently, and handle multiple tasks with attention to detail.
  • Self-motivated and results-driven with a passion for delivering exceptional customer experiences, Outstanding sales and negotiation skills, with a demonstrated ability to close deals and achieve sales targets.
  • Excellent communication and interpersonal skills, allowing you to build rapport with clients and effectively convey the value of our travel services.
  • Strong organizational and time management abilities, enabling you to handle multiple clients and travel arrangements simultaneously.
  • Passion for travel and a deep understanding of various travel styles, such as luxury, adventure, cultural, and eco-tourism.
  • Tech-savvy, with proficiency in using CRM systems, travel booking platforms, and Microsoft Office Suite.
  • Ability to work independently, manage time efficiently, and handle multiple tasks with attention to detail.
  • Positive attitude, enthusiasm, and passion for travel and exploring new destinations.

Compensation
N200,000 – N300,000 / Month.

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