Telemarketing Manager at HRLeverage Africa

Job Description

  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices, etc., and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Train and lead another Team member.

Job Requirements / Skills

  • Proven experience as a telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Skilled in negotiation and dealing with complaints
  • Excellent communication and presentation skills
  • Patient and able to handle customer rejection.

Application Closing Date
31st August, 2023.

How to Apply
Interested and qualified candidates should send their CV to: using the Job Title and location as the subject of the mail e.g. (TELEMARKETING MANAGER – Port Harcourt).

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